Contact Us


Mail Order, Online Ordering & General Enquiries

Please contact us to place an order or if you have any questions or general enquiries:

Tel: 0345 257 0808 or +44 (0)131 331 5010

Open 7 days a week

Our online team are available 7 days a week:

Winter (1 October – 31 March)

10:00 – 18:00 seven days a week
10:00 – 19:00 late opening every Thursday

Summer (1 April – 30 September)

9:00 – 19:00 Monday-Friday
10:00 – 18:00 Saturday and Sunday

Find shops contact details and opening hours.

Free Delivery

Accessories and Clothing, including Gift Vouchers
Free if your order is over £20 (or £3.50 if your order is under £20). This service usually takes up to 3 working days. We will endeavour to keep you informed of the progress of your order via email.

Bicycles, trailer bikes and luggage trailers
Free standard delivery (to all U.K mainland addresses). We will drop you an email to confirm the date of delivery.

View delivery information.

Marketing and PR

If you need to contact the marketing and communications team, please email us at, or you can get in touch our social media channels.

Social media

Facebook | Twitter | YouTube | Instagram